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Owned and operated by TheraVitalize, our team is ready to assist with any questions about our massage chairs, saunas, cold plunges, or red light therapy panels.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).
Can I track my order once it ships?
Yes. Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment every step of the way to your door.
What is your return policy?
We offer 30-day returns on eligible items. If something is not the right fit for your space or needs, please review our Return Policy page for complete details on how to start the process.
Can I exchange a product for a different model?
We are happy to help with exchanges within our 30-Day Returns window. Contact our team with your order number and the model you are interested in, and we will walk you through the steps.
How do I choose the right massage chair for my needs?
Consider the types of massage techniques you prefer, the space available in your room, and features like heat therapy or zero-gravity recline. Our team can help you compare models to find the best match for your lifestyle.
What maintenance do infrared saunas and cold plunges require?
Infrared saunas generally need occasional wiping of interior surfaces with a damp cloth. Cold plunges benefit from regular water changes and filter cleaning. Each product page includes specific care guidelines for your unit.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Wellness Expertise
Our specialists know massage chairs, saunas, cold plunges, and red light therapy inside and out.
Free Continental Shipping
Most orders ship free within the Continental U.S., backed by our 30-Day Returns policy.
